Workflow automation
Triggers, scheduled tasks, document processing and notifications—with review steps where they matter.
AI automation & specialised software
Less busywork.
More working.
Turn repeated tasks into dependable workflows. We build around your documents, your people and the systems you already use.
Tell us what takes too longSmall enough to be useful
One problem.
One focused system.
Not every problem needs another platform. Sometimes it needs a document pipeline, a simple dashboard or one well-connected internal tool.
Internal tools
Purpose-built workspaces for client management, production and operations.
Micro-SaaS
Lightweight software that solves a specific problem for a clearly defined audience.
Data & integrations
API wrappers, dashboards and permitted web-data collection that connect information to action.
What we can build for you
Start where
the work gets stuck.
These are custom-build services, scoped to your process—not off-the-shelf subscriptions.
Invoice Processor
Extract invoice details, match purchase orders and route exceptions for approval.
Proposal Builder
Turn discovery notes into a proposal draft your team can review and send.
Meeting Brief
Turn transcripts into decisions, owners and next steps—delivered where your team works.
Knowledge Assistant
Answer staff questions from approved company documents, with sources.
Maintenance Router
Sort tenant requests, flag urgency and route work to the appropriate vendor.
Rent Reminder
Send scheduled payment reminders using your rent ledger and agreed messaging rules.
Onboarding Desk
Prepare new-hire documents, account tasks and first-week checklists.
Report Generator
Bring your data into a regular report and deliver it on schedule.
Lead Qualifier
Research inbound leads against your criteria and route them to the right person.
AI output needs appropriate checks. We design validation, exception handling and human approval into workflows that affect people, payments or important decisions.
Built around your setup
Automated.
Hosted your way.
Already pay for an AI service? Where its terms allow, we build around the account you have, and we'll confirm what's covered before we start.
No plan yet? We can still build it. We’ll recommend a suitable setup and explain any running costs upfront. For either option, usage limits apply and any additional paid services are agreed before launch.
Your server or managed hosting. Keep the system in your environment, or choose our VPS hosting with an agreed monthly hosting and maintenance fee. Updates, monitoring and ongoing care are scoped with the project.
From scope to support
Build it. Test it.
Keep it useful.
We use AI-assisted development, including Codex and Claude where appropriate, to build focused software. The deliverable is your working system—not a prompt you have to figure out.
- 01
Map the work
Agree inputs, outputs, integrations, access and what success looks like.
- 02
Build & validate
Test the normal path, missing information, errors and review steps.
- 03
Deploy & hand over
Set up hosting, permissions, operating guidance and the agreed controls.
- 04
Maintain
Keep the system current through an agreed support and maintenance arrangement.
Good work starts with a clear brief
What should run itself?
Send the task, the tools you use and what a good result looks like. Please leave sensitive client documents out of the first email.
hello@whatmakesitrun.comNo booking calendar. No sales form. Just a conversation by email.